Western Union Workplace Refresh and Data Centre Migration

Office refurbishment provides opportunity to design and adopt collaborative workplace technologies.


Western Union wanted to refresh their Sydney office to provide a modern feel with collaboration spaces supported by technology. Preferring their current location over relocating, the decision was made to refurbish the office fixtures and furniture, and update the technology environment.

As part of this initiative they also wanted to relocate their on-premise data centre to a purpose built colocation data centre. Seeking a trusted partner with an established record for delivering similar projects, they engaged with CS Technology.


Western Union wanted a technology advisor that would provide technology agnostic advice and had experience in managing technology intensive property development work in both workplace and data centres.


CS Technology provided advisory services to design, plan and project manage the technology elements of the workplace refurbishment including structured cabling, networking, audio visual, end user technology and staff relocations working with WU’s local management team, the design and construction team, global client IT SMEs and local vendors. The refurbishment work required users and their technology to be relocated several times over five move events so that a part of the office could be refurbished as space was vacated.

Core IT Infrastructure and business applications were migrated from the on-premise data centre into a colocation facility with minimal planned downtime.


Despite a tight schedule, the design, planning and execution activities undertaken by CST allowed Western Union to rest assured that the professional services team were incorporating the technology requirements and design into the fit-out in a manner that met WU’s global technology standards and requirements. Staff are pleased with their new work environment and are enjoying being able to work collaboratively in new spaces with new technology.

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