Global Healthcare Distributor Workplace as a Service

Operating model innovation drives agility during rapid non-organic expansion of global healthcare distributor.


To accommodate the expanding organization, improve productivity and collaboration between employees, and to gain efficiencies, this leading global bank began evaluating a program to consolidate its corporate workspace portfolio into a new, state-of-the-art headquarters. The IT organization was challenged to design a sustainable infrastructure able to adapt to rapidly evolving technology and business requirements and to support more than 5,000 employees.


CS Technology was engaged when the plan was barely a concept and authored an integrated technology strategy and investment roadmap. CST established requirements across all technology disciplines to align the roadmap with long- and short-term business goals and objectives.

CST designed the structured technology infrastructure and critical IT spaces, including six trading floors, 3 resilient main distribution frames and data centers totaling approximately 50k square feet, a sizable market data infrastructure, and 1.75 million square feet of office space.

Additionally CST was retained as the Program Executive and Program Management Office responsible for coordinating and facilitating all areas of the technology build-out, including the design, engineering, and implementation for all technologies: network, voice, cable plant, market data, AV, desktop, print and employee relocations. CST also implemented and managed processes for budgeting, sourcing of contractors, on-site construction administration, contract negotiations, relocation planning and value engineering efforts.


The client occupied a newly constructed state-of-the-art headquarters, the very first Platinum LEED-certified office tower in Manhattan. Aligned business units were housed in a single facility occupying a consolidated NY footprint, with a robust trading floor to support business growth projections.

Through a CST-led value engineering exercise, the client realized more than $22M in IT savings against a $190M budget.

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