Working together with the client’s CRE technology PMO along with several infrastructure pillars across the technology organization, CST productized the end-to-end technology activities needed to deliver a corporate workplace project, and packaged the activities, milestones, and stage gates into a managed service for the client, creating a continuous-service operating model that supports workplace initiatives from pre-capital allocation through to post-move-in support.
The broad set of activities addressed by the offering include shared service financial and vendor administration, agile demand management, and on-site concierge project oversight. On behalf of the client, CST program team members conduct budgeting, sourcing of contractors, on-site construction administration, contract negotiations, relocation planning, and communication between the workplace technology teams and Corporate Real Estate and Human Resources.